Services:
business Small Business
My Helpdesk
 My Support
 My Consultant
Does this sound familiar?
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Your software breaks, you can't access your critical documents, spreadsheets, customer files - all of the data that you entrusted to your computer. You frantically call your computer manufacturer for support, they politely tell you its 3rd party software problem and not a hardware or manufacturer issue. You call the 3rd partry software company and spend hours with their off-shore support team on the phone endlessly rebooting your machine. The outcome? Your data is not accessible, you have spent valuable time wasted on the phone and you still don't know what the problem is with your computer. STOP THE MADNESS!

Our professionals will treat you with the respect you deserve and ensure that your problem is fixed. We save you time, money, and most important of all - the data on your computer! We offer Remote & On-Site support technology services at affordable rates.


We offer a support portfolio that includes products from:

Lotus, IBM, RedHat, Novell, Microsoft, Adobe, Symantec, Sun, McAffee and many more!

When you sign up for any of our quarterly or yearly services, we will provide you with an idividual plan on how better to protect your computer from external attacks (virus, spyware, trojans) and help you understand how your computers can all talk together on a home network. Our simple 10 step approach will ensure your home computing environment will be protected and optimized for years to come.

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REMOTE SUPPORT
We have 4 different remote service levels that you can choose from:
My Helpdesk Comprehensive support provided 24 hours a day via eMail or Instant Messaging. This approach provides a good balance of professional support at an affordable price. Most questions are answered within 6 hours of being received. As low as $37.50 per month.
My Support Support services provided by eMail, IM or Phone. This option provides the same services as My Helpdesk with the option to call or IM your question and receive an immediate response. As low as $47.99 per month.
My Consultant Our premium level. One highly skilled technical consultant for all your small business technology needs. This is the ultimate support. Services are dedicate to you on your schedule. Your consultant is available to answer all of your technology needs (above and beyond computers). You have exclusive access to login to the My Consultant portal where your questions & answers are kept on file and you can interact with other My Consultant customers. As low as $79.99 per month.


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ON-SITE SUPPORT
 We offer On-Site support in the following areas:

Massachusetts (Essex/Middlesex counties, excluding Cambridge)
New Hampshire (Manchester, Portsmouth, Salem, Concord, Milford, Lakes Region areas)
Maine (South of Portland)
On-Site Visit
 This is for 1 On-Site visit for $65. Click "Buy Now" to pay
with your credit card or checking account. If you prefer to talk to us first,
please use any method on our Contact page!
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All content & branding copyright FCS - Logo design by Colleen Palmer 2009