- Support
provided 24hrs a day via eMail, IM or Phone. Live calls available 12
hours a day (08:30-20:30 Eastern time)
- Access
to the My Support
Portal. This
is where you can create your computer profile, log a new service
request, review current and past service requests with live updated
status.
Support is provided
for
desktop issues only (server issues are supported on a best-effort
basis) up to 10 computers. Remote software will be provided as well as
instructions on
installation. This software will allow us to take control of you
computers remotely when you grant us permission.
| MONTHLY
- This option
allows for you to pay for services for one month at a time. Only
$59.99
per 30 day period. |
|
| QUARTERLY
- This option
will bill for 3 months at a time. $165 per quarter, that's
only $54.99
per month! |
|
| YEARLY
- This is the
best option, providing for 12 months of dedicated MySupport service. $575, that's
only $47.99 per
month! |
|
If you have any
questions
regarding
My Support,
please visit our Contact
page.
 Need a different level of service?
| My
Helpdesk |
Comprehensive support
provided 24 hours a
day via eMail or Instant Messaging.
This approach provides a good balance of professional
support at an affordable price. Most questions are answered within 6
hours
of being received. As low as $37.50
per month. |
| My
Consultant |
Our premium level. One highly
skilled technical consultant for all your small business technology
needs. This is the ultimate support. Services are dedicate to you on
your schedule. Your consultant is available to answer all
of your
technology needs (above and beyond computers). You have exclusive
access to login to the My Consultant portal where your questions
& answers are kept on file and you can interact with other My
Consultant customers. As low as $79.99
per month. |
|
Small
Business